Shipping policy
Shipping Policy
Last Updated: June 2026
At Edithjohanna, we are committed to delivering your kitchen essentials quickly, safely, and reliably. Please review our shipping policy below for details on processing times, delivery, and shipping costs.
Order Processing
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed, shipped, or delivered on weekends or public holidays.
During peak seasons or high order volumes, processing times may be slightly extended. If there is a significant delay in shipping your order, we will notify you via email.
Shipping Destinations
We currently ship within the United States. International shipping is not available unless otherwise stated.
Shipping Costs
We offer the following shipping rates:
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Orders $99 and above: FREE SHIPPING
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Orders under $99: Flat shipping fee of $7.95
Shipping fees are calculated automatically at checkout.
Estimated Delivery Time
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Processing Time: 1–3 Business Days
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Shipping Time: 5–10 Business Days
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Total Delivery Time: 6–13 Business Days
Delivery times are estimates and may vary due to carrier delays, weather conditions, holidays, or other unforeseen circumstances.
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information. Please allow up to 48 hours for tracking updates to appear.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout. Edithjohanna is not responsible for delays or lost packages caused by incorrect or incomplete addresses.
Lost or Delayed Packages
If your order is significantly delayed or appears lost, please contact our support team. We will work with the carrier to resolve the issue as quickly as possible.
Contact Us
Edithjohanna
Website: edithjohanna.us
Email: support@edithjohanna.us
Address: 3216 Country Pl., Rockwall, TX 75032, United States
Phone: +1 903-491-4359